How to use Steeple's App Feeds ?

Steeple's Feeds solution centralizes content from various sources like RSS or social networks. It helps companies share relevant articles with employees, promote engagement, and streamline information management for better communication.

1. Introduction to Steeple's App Feeds

Presentation of Steeple's App Feeds

Feeds is the solution to efficiently organize and manage your information streams within Steeple. Subscribe to relevant content sources for your business, and your employees will easily find them in Steeple. You can also save the most relevant pages for your activities or roles, so you can find and share them later.

Automatic Feeds: Feeds allows users to subscribe to RSS feeds from various websites, LinkedIn pages, and public Facebook profiles. This allows users to automatically receive new posts in a unified interface.
Manual Feeds: Feeds also allows you to manually centralize any pages you deem important. This helps centralize monitoring efforts or documentation on a particular topic.
Content Centralization: All articles and information are grouped in one place, making management and reading easier.
Time Savings: By subscribing to multiple content sources, users can avoid visiting each site individually.
Sharing: Users can easily share articles in a post or message to start discussions.

Objectives of this page

After reading these paragraphs, you will be able to bring new external content into your Steeple space. You can highlight information, articles, or posts in the news feed for optimal visibility within your company. You will also be able to promote employee advocacy by featuring content from your own social media networks (Facebook, LinkedIn).

2. Getting Started

Activation: Feeds is available on request only. For more information on activating Feeds, feel free to contact our consultants. Once Feeds is activated in your Steeple space, it will be visible to all members of your Steeple space.
First Use: Feeds is activated without pre-existing content. Any Facebook or RSS modules you may have previously set up in your Steeple space will not automatically be included in Feeds. We can assist you in getting these contents into Feeds.

3. Navigation

Main Interface: Feeds has several screens:

• All Feeds
• Settings

All Feeds

This is the main page of Feeds, listing all the content from automatic or manual feeds added to Feeds. These contents are displayed in reverse chronological order, from the most recent to the oldest, regardless of source. It is possible to display content from a specific source (a particular feed) from the navigation menu.

Settings

This screen offers all the features to manage your feeds. Some actions, like deleting or renaming a feed, are only accessible if you are an administrator of your Steeple space.

4. Features

Add a New Feed

Add an Automatic Feed

Automatic feeds are collections of articles, posts, or publications that Feeds can regularly and automatically retrieve.

To add a new automatic feed in Feeds, click "Add" and then "Add New Feed," and choose "Automatic." Currently, automatic feeds are limited to the following sources:

• RSS Feeds
• Facebook Publishing Feeds
• LinkedIn Publishing Feeds

Add an RSS Feed

RSS feeds are internet links that lead to specific files (xml) that are automatically updated. To add a new RSS feed, simply copy the complete link of the RSS feed and let Feeds retrieve the content.

Add a Facebook Feed

Facebook feeds are linked to activities on Facebook pages (not personal profiles). Facebook pages are public showcases visible when navigating on Facebook. Personal profiles are not publicly accessible and therefore cannot be used by Feeds to expose their content.

To add a feed from a Facebook page, navigate to the public page from a web browser and copy the page's URL into Feeds.

Example of a Facebook page:
https://www.facebook.com/LeGuibra
https://www.facebook.com/saint.sulpice.la.foret.fr

Add a LinkedIn Feed

LinkedIn feeds are linked to publishing streams from LinkedIn company pages. Profile pages cannot be accessed by Feeds and therefore cannot be used to retrieve content.

To add a LinkedIn feed, go to the company page in a web browser and copy the URL of the page into Feeds, making sure not to copy unnecessary data.

Example for Steeple’s LinkedIn page, the URL is:
https://www.linkedin.com/company/steeple/posts/?feedView=all

Feeds will accept the feed based on the URL:
https://www.linkedin.com/company/steeple/posts/

.

Add a Manual Feed

A manual feed is a collection of articles, posts, blogs, or websites that do not need to be refreshed regularly. Once referenced, these contents are always accessible from Feeds. Manual feeds are useful for storing external sources, like web libraries, or bookmarks intended for all employees.

To add a new manual feed in Feeds, click "Add" and then "Add New Feed" and choose "Manual."

Add a New Article

If you come across an interesting article, a scientific study that impacts your product, or new regulations published by the authorities and wish to share it with all your employees, add this content as a new article in a manual feed. Once referenced in the chosen manual feed, this content will be directly accessible to all members of your Steeple space.

To add a new article, you must first declare a new manual feed. Click "Add" and then "Add New Article."

After choosing the manual feed in which to add your content, simply copy the link to the article, post, or site into Feeds, and it will automatically retrieve a summary (if available) and make it accessible to all your employees.

Share a Feed in the News Feed

When you add a feed, Feeds will automatically prompt you to share the new feed with all your employees. This is an opportunity to indicate whether the new feed is for sharing external information (competitive intelligence, technical monitoring, regulatory standards) or if it’s meant to share external communication internally (social media).

The post is automatically linked to the feed. When viewing the post, your employees will find a button to directly access this feed in Feeds.

Share an Article in the News Feed

Once Feeds is configured to retrieve content from several RSS, LinkedIn, Facebook, etc. sources, you will have access to numerous external contents. Some of these deserve particular attention, perhaps because they impact your business or you want to engage your employees to interact with the new content.

In this case, share the content directly in the news feed, and no one will miss it. Click on the "Post to News Feed" action to create a post linked to this article.

The post is automatically linked to the article. When viewing the post, your employees will find a button to directly access this article in Feeds.

Get the Link to an Article

You can also share an article by copying its link to send it via Steeple messaging or any other platform. Click the "Copy Link" action in the list of actions associated with an article.

Delete a Feed

This can be done in the Settings, where you can delete any feed configured in Feeds.

The deletion is immediate (no retention period), and all articles referenced in these feeds are also deleted. Posts linked to these feeds will not be deleted, but articles or feeds linked to these posts will no longer be accessible.

Rename a Manual Feed

This can be done in the Settings, where you can rename only manual feeds.

Renaming a feed does not affect the articles referenced in the feed. Posts already made from the feed will not change to reflect the new name, but the link between the post and the feed will still work.

5. Troubleshooting

Technical Support: If you have a problem or a question, don't hesitate to contact our Steeple support team.

6. I have some more questions...

I just added a feed, but I don't see any articles or error messages, what’s going on?

Feeds is trying to retrieve as much information as possible from the feed you just added. This operation can take several minutes and happens in the background. You can continue browsing Steeple during this process and come back later to see that your feed is properly configured.

I just added a feed, but I don’t see any articles and I get an error message, what should I do?

This happens and it’s not a big deal. There can be several reasons why Feeds can’t retrieve content.

• The URL doesn’t lead to content Feeds can handle

. Feeds manages RSS feeds, LinkedIn pages, Facebook pages, and “classic” websites. Otherwise, the Feeds engine gets confused and cannot extract the correct content. Check your data source.

• The URL is not recognized. Ensure that the address you entered in Feeds is accessible from a browser. Check that the URL starts with "http://" or "https://". Avoid configuring URLs with parameters: anything after the "?" in the URL is unnecessary for Feeds.

If the error persists after these checks, feel free to contact us so we can assist you.

I added a feed, and I see articles coming in, but the articles are empty or incomplete?

Some information sources do not use web standards, and Feeds relies strictly on these standards. Missing summary? Missing media? Unfortunately, this means that Feeds was unable to retrieve this content. Under certain conditions, we can improve this engine, so feel free to report these incomplete contents to us.