Recommended file types: formats, weight and size

Upload limits

Images

• Maximum size : 10 MB

• Accepted formats : GIF, HEIC, HEIF, JPEG, PNG, WebP

Videos

• Maximum size : no size limit

• Accepted formats : AVI, MP4, MPEG, QuickTime, WebM, FLV, M4V, Matroska, WMV

Documents and other files

• Maximum size : 75 MB

• Accepted formats : PDF and any other non-image/video format

Rendering examples for a portrait image

In the web/mobile app

On a TV screen in featured format

On a TV screen in standard format

Combination rules

When adding media to a post:

• Multiple images can be combined into an album

• A single video can be added per message/post

• Videos cannot be combined with other file types

• PDFs cannot be combined with videos

Special cases

Messaging

• Up to 10 files per message, with at most one video (the rest as images)

• Same size limits as above

Documents (App Docs)

• Maximum size: 8 GB for files uploaded in the Docs app

• Supported formats: PDF, images, videos, Word, Excel, PowerPoint and others

AI Assistant (Copilot)

• Accepted formats for document context: PDF, Word, Excel, PowerPoint, OpenDocument, CSV, TXT, RTF, HTML, Markdown, EPUB

• Size limit based on extracted text content (100,000 tokens max)

What the assistant can do

The assistant does not handle file uploads. It can provide information on accepted formats and sizes.