> For the complete documentation index, see [llms.txt](https://help.steeple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.steeple.com/en/messagerie-1/messagerie-conversations.md).

# How do I create and manage conversations in Messaging?

### Types of conversations

Steeple Messaging offers several types of conversations:

* **Direct message** : private conversation between two people
* **Group conversation** with different scopes:
  * **Organization** : accessible to all members of the organization
  * **Communities** : limited to members of specific communities (dynamic or manual groups)
  * **Members** : custom group with selected members

### Create a conversation

#### Direct message

1. From the Messaging app, click the new conversation button
2. Search for the desired colleague
3. Start typing

#### Group conversation

1. Click the new conversation button
2. Choose the **scope** :
   * **Organization** for a channel visible to everyone
   * **Communities** to target specific communities
   * **Members** for a custom group
3. Select recipients
4. Set a **title** and a **image** for the conversation (optional)

### Message features

#### Writing

* Rich text editor (formatting)
* **@Mentions** : type @ followed by the name to mention a specific participant
* **Clickable links** : URLs are automatically turned into links
* **Attachments** : up to 10 files per message
  * Images: JPG, PNG, WebP (10 MB max)
  * Videos: MP4, WebM (200 MB max)
  * For larger files, use the Docs app

#### Interactions

* **Emoji reactions** : add reactions to messages (the 3 most popular are displayed)
* **Reply** to a specific message (quote)
* **Edit** their own messages (an "edited" indicator is displayed)
* **Delete** their own messages (permanent deletion)

#### Read receipts

In group conversations, it is possible to see **who read** a message.

### Conversation management

* **Search** conversations by username or group name
* **Filter** conversations by community
* **Mute notifications** (silent mode) for a conversation
* **View details** : members, shared media, gallery
* **Media gallery** : browse the files shared in the conversation

### Conversation administration

Group conversation administrators can:

* Edit the **title** and the**image** of the conversation
* **Add** and **delete** members
* **Promote** a member to conversation administrator
* **Delete** the conversation
* **Leave** the conversation (for conversations of the "members" type)

### What the assistant can do

With the scope **Messaging**, the assistant can view conversations, send messages, and search within exchanges.


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