> For the complete documentation index, see [llms.txt](https://help.steeple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.steeple.com/en/compte-profil/reinitialiser-mot-de-passe.md).

# Reset password

Go to the'**Administration**, section **Collaborators** (`/administration/users`).

Access the profile of the relevant collaborator by clicking their name, then use the action of **password reset**.

## What happens

* A reset email is sent to the collaborator's email address
* The collaborator will receive a link allowing them to choose a new password
* The old password remains valid until the collaborator sets a new one via the link received

## Collaborator without an email address

For a collaborator who logs in with a username and has no email address, there is no email to send. The same action then opens a reset window: it clears their password, signs out all their sessions, and lets you choose between

* **keeping their current 4-digit code**, which they re-enter to reactivate their account,
* or **setting a new code**, which you pass on to them as when creating their account.

The first choice is only offered if the collaborator still has a code. When it has been deactivated after several incorrect entries, the window asks directly for a new code: passing it on to them restores their access.

See [How do I add a collaborator without an email address?](/en/administration/collaborateur-sans-email.md).