Why is my Steeple account suspended?

Suspended account

When an account is suspended, the user can no longer access Steeple. A dedicated page is displayed with a message indicating that access to the account has been suspended due to non-compliance with the terms of use.

What should I do?

  • Contact an administrator of the organization to understand the reason for the suspension and request reactivation

  • Log out using the button available on the suspension page

For administrators

An administrator can suspend or reactivate an employee from the administration area. Suspension is reversible: the account and data are kept, but access is blocked. The user no longer receives notifications during the suspension.

See the article "How do I suspend or reactivate an employee?" for details of the administrative procedure.

What the assistant can do

With the Administration scope, the assistant can suspend or reactivate an employee at an administrator's request.

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