> For the complete documentation index, see [llms.txt](https://help.steeple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.steeple.com/en/cgu.md).

# Terms of use

Discover in this article the general terms of use of Steeple.

1. Personal data protection policy.
2. Steeple acceptable use policy.
3. Intellectual property.
4. Hyperlink.
5. Cookie usage policy.
6. Changes to the general terms of use.
7. Jurisdiction — Applicable law.

## 1. Personal data protection policy

Steeple is a communication solution intended for organizations (companies, associations, schools, etc.). Steeple's business model is a subscription taken out by the organization in question. As a result, no data is used for commercial purposes, which ensures total protection of your information.

In this context, users may provide personal data about themselves by using the various collection tools, tools and services made available to them on the site:

* Registration form
* Profile edit form

It is also possible to import other users' data as part of the invitation to join the platform. Prior consent from the persons concerned must first be obtained. When they respond favorably to the invitation, they are asked to confirm the pre-filled data.

The collected data may be processed, whether automated or not, in accordance with the General Data Protection Regulation (GDPR) of 27 April 2016. In this context, Steeple acts as the data controller.

**Purpose of processing**

In order to ensure optimal use of the platform, we ask that anonymity be avoided, as it can lead to abuse; that is why we ask for the user's identity.

**How to exercise your rights**

You have rights over the personal data concerning you that we collect and process in the context of your use of the site, its services and your requests. These rights are as follows:

* the right to access, rectify and erase data (inaccurate, incomplete, ambiguous, or outdated),
* the right to object to the processing of your data at any time in the context of commercial prospecting,
* the right to restrict the processing of your data under the conditions provided for by regulations,
* the right to data portability,
* the right to withdraw your consent at any time,
* the right to lodge a complaint with a supervisory authority.

You can exercise these rights by writing by email to: <rgpd@steeple.fr>

### 1.1 What personal data do we need and why?

**Mandatory information relating to the user account:**

For security reasons, but also for community life on the solution, each user is linked to a natural person. It is therefore necessary to be able to identify the user through their:

* Last name / First name: this information is visible to all registered members of the community.
* Email: this information is only accessible to the user and to the Steeple community administrators.

All login passwords as well as the 4-digit codes allowing interaction on the notice board are fully encrypted and invisible.

**Optional information relating to the user account:**

In order to further our mission of creating connections between community members, certain optional information may be requested.

* Profile photo: allows the person interacting on the Steeple solution to be recognized.
* Biography: also helps you get to know other members better and be indexed in the internal search engine.

**Optional information relating to the user account and modules:**

In order to continuously improve the Steeple experience, we are constantly developing modules offered to administrators. Administrators choose whether or not to activate these modules. For the proper functioning of certain modules, additional information is requested from the user.

* Date of birth: This data makes it possible to wish the member concerned a happy birthday on the day itself. No notion of age is mentioned, only the day matters to us.
* Date of joining the company: makes it possible to wish a happy company anniversary. Here, the notion of day and year is important.
* Department within the organization: In order to visualize all members of a community, we created the organization chart module. It groups members according to the department or group to which the registered member belongs.

### 1.2 How can these details be changed?

All this information can be changed directly from your profile page. All you have to do is go to the menu, then profile, then edit profile, and you will be able to change this information.

Please note that if you replace information with an empty field, Steeple considers this to be deletion of information.

### 1.3 Where is the data hosted?

Steeple works with the provider Heroku to host and protect this data. Heroku hosts and protects this data in the European Union, more specifically in Ireland.

The servers comply with the following accreditations:

* ISO 27001
* SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
* PCI Level 1
* FISMA Moderate
* Sarbanes-Oxley (SOX)

### 1.4 How is your data protected?

**Platform protection:**

Access to a community is strictly reserved for its members. Administrators have several ways to limit access to their community.

A password of at least 8 characters is required when registering.

Penetration tests and vulnerability assessments are carried out regularly by independent agencies.

**Server protection:**

A firewall system restricts access from external networks. By default, all access is closed; only the necessary ports and protocols are open.

DDoS mitigation techniques are in place, including SYN cookies and rate limiting.

**Physical protection:**

No one can access the servers without a secure pass. A fire alarm and fire suppression system are in place. Generators help protect against power outages.

All security-related elements are accessible here: <https://www.heroku.com/policy/security>

### 1.5 How can you delete your data?

To delete your information, several methods are possible:

* Go to the profile page and edit the information by replacing it with blank content.
* You can also delete your account in the settings section.

When the account is deleted, all of your information and contributions are removed. This information is kept for 30 days in case of accidental deletion on your part.

What happens when you leave a Steeple customer organization?

When an administrator removes access to your organization or when you leave a community, your account is not deleted.

### 1.6 How will you be informed of changes to our data protection policy?

Each update will be communicated to you through a message appearing directly in your news feed.

### 1.7 How can you contact us?

To contact us, you can write to <contact@steeple.com> or use the support chat on the website at the bottom right of your screen, or in Steeple messaging.

## 2. Steeple acceptable use policy

In order to ensure proper use of the Steeple tool, certain rules are necessary.

### 2.1 What you must not do when using Steeple

* Use a false identity, or a pseudonym, or impersonate another person.
* Distribute content that is illegal, discriminatory, harmful, fraudulent, misleading or defamatory, or that promotes or encourages violence, violation of the law, self-harm, eating disorders or substance abuse.
* Distribute content that is offensive to another community member.
* Share your login credentials with other people.
* Spam the community with promotional content.

### 2.2 How to report abuse

You can report any breach of the acceptable use policy for the tool directly to the community administrators or directly to the Steeple team, via the support chat or by email at <contact@steeple.com>.

### 2.3 Image rights policy

By registering on Steeple, you agree that your image may be distributed within the closed community. If you disagree, please make this explicit to the administrators.

### 2.4 Steeple SAS disclaims all liability

In the event of interruption of the Steeple service for technical maintenance operations or updating of published information.

In the event of temporary inability to access the Steeple service and the various related communities due to technical problems, regardless of their origin and source.

In the event of incorrect information exchanged on the Steeple service between different members.

In the event of damage to or failure to return equipment loaned on the Steeple service and its various related communities.

In the event of direct or indirect damage caused to the user, whatever its nature, resulting from the content, access to, or use of the Steeple service (and/or the sites linked to it).

In the event of abnormal use or unlawful exploitation of the Steeple service. The user of the Steeple service is then solely responsible for damage caused to third parties and for the consequences of claims or actions that may arise from it. The user also waives any recourse against Steeple SAS in the event of proceedings brought by a third party against them because of the use and/or unlawful exploitation of the site, including partner offers.

In the event that a member of the Steeple service loses their username and/or password or in the event of identity theft.

## 3. Intellectual property

### 3.1 Copyright and neighboring rights

All of the elements making up the Steeple.com site (texts, graphics, software, photographs, images, videos, sounds, diagrams, names, logos, brands, protectable creations and various works, databases, etc.) as well as the site itself, are subject to copyright and neighboring rights (in particular articles L122-4 and L122-5 of the Intellectual Property Code) under French and international legislation. All of these elements are the exclusive property of Steeple SAS. By accepting the General Terms of Use, the user of the Steeple.com site undertakes to comply with the following, which prohibits them from:

* Use or query the Steeple.com site on behalf of or for the benefit of another person,
* Use the information, database, services, and user profiles on the Steeple.com site for commercial purposes.
* Reproduce in large quantities, for commercial or non-commercial purposes, the information, database, objects, skills, and user profiles on the Steeple.com site for commercial or non-commercial purposes.
* Copy all or part of the content of the Steeple.com site onto a third-party site for commercial or non-commercial purposes.
* Use a robot, in particular a spider, a search or site-retrieval application, or any other means allowing all or part of the content of the Steeple.com site to be retrieved or indexed.
* Copy information onto any type of medium making it possible to reconstruct all or part of the original files.

Any use of elements of the Steeple site constitutes a violation of copyright and an act of infringement. These unauthorized uses may also result in a violation of image rights, personal rights or any other rights and regulations in force. They may therefore incur the civil and/or criminal liability of their author. Steeple SAS reserves the right to take legal action and pursue any legal remedies against anyone who has not respected the prohibitions contained in this article.

### 3.2 Database producer rights

Steeple SAS is the producer of the database made up of all the pages and activities on the steeple.com site. Within the meaning of Article L 341-1 et seq. of the Intellectual Property Code. Any extraction or use of the content of the database may incur the civil and/or criminal liability of its author. Steeple SAS reserves the right to take any legal action against anyone who has not respected this prohibition.

### 3.3 Trademark rights

The name Steeple is a registered trademark, property of Steeple SAS. Any use may incur the civil and/or criminal liability of its author. Steeple SAS reserves the right to take any legal action against anyone who infringes its rights.

## 4. Hyperlink

### 4.1 Links from Steeple

Steeple may contain hyperlinks to sites belonging to third parties. Steeple SAS has no control over these sites and disclaims any responsibility for access to, content of, or use of these sites, as well as for any consequences and possible damage resulting from consulting the information on these sites. The decision to click and activate these links is the full and entire responsibility of the internet user.

### 4.2 Links to Steeple

No hyperlink may be created to Steeple without the prior consent of Steeple SAS. If an internet user or legal entity wishes to create a hyperlink from their site to Steeple, they must first make a request using the Steeple SAS contact details mentioned in point 2. Their request will be reviewed and whether or not it is admissible will be communicated to the interested party.

## 5. Cookie usage policy

Cookies are small pieces of text present in the solution's code that are used to store information on web browsers. Cookies are used to store and receive information on devices such as computers or phones.

We use cookies to make using the Steeple tool easier for you.

### 5.1 Use of the cookie system to facilitate logins

In order to remember your login details and allow you to log in more easily, we use cookies. Without cookies, you would have to enter your credentials every time you open Steeple and every time you open a new Steeple page.

### 5.2 Use of the cookie system to improve the user experience

In order to better understand how you use the tool, we analyze which elements you find most useful and interesting and identify features that could be improved.

## 6. Changes to the general terms of use

Steeple SAS reserves the right to freely modify the Steeple General Terms of Use at any time. Each update to the T\&Cs will be mentioned in your information feed and will appear in the summary sent by email to each registered member.

## 7. Jurisdiction — Applicable law

Any dispute that may arise concerning the validity, interpretation, acceptance and performance of these General Terms of Use, regardless of the place of subscription or payment, shall be the subject of an attempt at amicable settlement that the parties undertake to seek. These general terms of use are governed by French law, which determines, on a case-by-case basis, the applicable law.
