> For the complete documentation index, see [llms.txt](https://help.steeple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.steeple.com/en/cgu.md). # Terms of Use Discover in this article the general terms and conditions of use of Steeple. 1. Personal data protection policy. 2. Steeple acceptable use policy. 3. Intellectual property. 4. Hyperlink. 5. Cookie usage policy. 6. Modification of the general terms and conditions of use. 7. Jurisdiction – Applicable law. ## 1. Personal data protection policy Steeple is a communication solution intended for organizations (companies, associations, schools, etc.). Steeple's business model is a subscription taken out by the organization in question. Thus, no data is used for commercial purposes, which guarantees you complete protection of your information. In this context, users may communicate personal data concerning them by using the various collection media, tools and services made available to them on the site: * Registration form * Profile edit form It is also possible to import other users' data as part of an invitation to join the platform. The consent of the people concerned must first be obtained. When they respond favorably to the invitation, they are invited to confirm the pre-filled data. The collected data may be processed, whether automated or not, in accordance with the General Data Protection Regulation ("GDPR") of April 27, 2016. In this context, Steeple acts as the data controller. **Purpose of the processing** In order to ensure optimal use of the platform, we ask that anonymity, a source of excesses, be avoided, which is why we ask for the user's identity. **How to exercise your rights** You have rights over the personal data concerning you that we collect and process in connection with your use of the site, its services, and your requests. These rights are as follows: * the right of access, rectification and erasure of data (inaccurate, incomplete, ambiguous, or outdated), * the right to object to the processing of your data at any time in the context of commercial prospecting, * the right to restriction of the processing of your data under the conditions provided for by the regulations, * the right to data portability, * the right to withdraw your consent at any time, * the right to lodge a complaint with a supervisory authority. You can exercise these rights by writing by email: ### 1.1 What personal data do we need and why? **Mandatory information relating to the user account:** For security reasons, but also for community life on the solution, each user is linked to a natural person. It is therefore necessary to be able to identify the user through their: * Last name / First name: this information is visible to all registered members of the community. * Email: this information is only accessible by the user and the administrators of the Steeple community. All login passwords as well as the 4-digit codes allowing interaction on the notice board are fully encrypted and invisible. **Optional information relating to the user account:** In order to further our mission of creating connections between community members, certain optional information may be requested. * Profile photo: allows the person interacting on the Steeple solution to be recognized. * Biography: also allows you to get to know other members better and to be indexed in the internal search engine. **Optional information relating to the user account and modules:** In order to continually improve the Steeple experience, we continuously develop modules offered to administrators. Administrators choose whether or not to activate these modules. For the proper functioning of certain modules, additional information is requested from the user. * Birthday: This data makes it possible to wish the member in question a happy birthday on the day itself. No age information is mentioned; only the day matters to us. * Company start date: allows us to wish the person a happy company anniversary. Here, the day and year are important. * Department within the organization: In order to visualize all the members of a community, we created the organizational chart module. This groups members according to the department or group to which the registered member belongs. ### 1.2 How can this information be modified? All this information can be modified directly from your profile page. So all you have to do is go to the menu, then profile, then edit profile, and you can then modify this information. Please note that if you replace information with an empty field, Steeple considers this to be deletion of information. ### 1.3 Where is the data hosted? Steeple works with the provider Heroku to host and protect this data. Heroku hosts and protects this data in the European Community and more specifically in Ireland. The servers comply with the following accreditations: * ISO 27001 * SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II) * PCI Level 1 * FISMA Moderate * Sarbanes-Oxley (SOX) ### 1.4 How is your data protected? **Platform protection:** Access to a community is strictly reserved for the members who are part of it. Administrators have several ways to limit access to their community. A password of at least 8 characters is required when registering. Penetration tests and vulnerability assessments are carried out regularly by independent agencies. **Server protection:** A firewall system is used to restrict access to systems from external networks. By default, all access is closed; only the necessary ports and protocols are open. DDoS mitigation techniques are in place, including "SYN cookies" and "rate limiting" techniques. **Physical protection:** No one can access the servers without a secure pass. A fire alarm and fire suppression system are in place. Generators help protect against power outages. All security elements are accessible here: ### 1.5 How do you delete your data? To delete your information, several options are available: * Go to the profile page and modify the information by replacing it with empty content. * You can also delete your account in the settings section. When the account is deleted, all of your information and contributions are deleted. This information is kept for 30 days in case of accidental deletion on your part. What happens when you leave a Steeple customer organization? When an administrator removes access to your organization or when you leave a community, your account is not deleted. ### 1.6 How will you be informed of changes to our data protection policy? Each update will be communicated to you through a message appearing directly in your news feed. ### 1.7 How can you contact us? To contact us, you can write to or use the support chat available on the website at the bottom right of your screen or in Steeple Messaging. ## 2. Steeple acceptable use policy In order to allow proper use of the Steeple tool, certain rules are necessary. ### 2.1 What you must not do when using Steeple * Use a false identity, or a pseudonym, or impersonate another person. * Distribute illegal, discriminatory, harmful, fraudulent, misleading, or defamatory content, or content that promotes or encourages violence, violations of the law, self-harm, eating disorders, or substance abuse. * Distribute content offensive to another community member. * Share your login credentials with other people. * Spam the community with promotional content. ### 2.2 How to report abuse You can report any breach of the tool's acceptable use policy directly to the community administrators or directly to the Steeple team, via the support chat or by email at . ### 2.3 Image rights policy By registering on Steeple, you agree that your image may be distributed within the closed community. If you do not agree, please explicitly inform the administrators. ### 2.4 Steeple SAS disclaims all responsibility In the event of interruption of the Steeple service for technical maintenance operations or for updating published information. In the event of temporary inability to access the Steeple service and the various related communities due to technical problems, regardless of their origin or source. In the event of incorrect information exchanged on the Steeple service between different members. In the event of damage to or failure to return equipment lent through the Steeple service and its various related communities. In the event of direct or indirect damage caused to the user, of whatever nature, resulting from the content, access to, or use of the Steeple service (and/or websites linked to it). In the event of abnormal use or unlawful exploitation of the Steeple service. The user of the Steeple service is then solely responsible for damage caused to third parties and for the consequences of claims or actions that may arise from it. The user also waives any recourse against Steeple SAS in the event of legal action brought against them by a third party due to the use and/or unlawful exploitation of the site, including partner offers. In the event of the loss by the member of the Steeple service of their username and/or password or in the event of impersonation. ## 3. Intellectual property ### 3.1 Copyright and related rights All elements making up the Steeple.com website (texts, graphics, software, photographs, images, videos, sounds, plans, names, logos, trademarks, creations and various protectable works, databases, etc.) as well as the site itself, are subject to copyright and related rights (in particular articles L122-4 and L122-5 of the Intellectual Property Code) under French and international legislation. All these elements are the exclusive property of Steeple SAS. By accepting the General Terms and Conditions of Use, the user of the Steeple.com website undertakes the following, which prohibit them from: * Using or querying the Steeple.com website on behalf of or for the benefit of others, * Using the information, database, services, or user profiles present on the Steeple.com website for commercial purposes. * Reproducing in large quantities, for commercial or non-commercial purposes, the information, database, objects, skills, or user profiles present on the Steeple.com website for commercial or non-commercial purposes. * Copying all or part of the content of the Steeple.com website onto a third-party site for commercial or non-commercial purposes. * Using a robot, in particular a spider, a search or website retrieval application, or any other means allowing all or part of the content of the Steeple.com website to be retrieved or indexed. * Copying the information onto any type of media that makes it possible to reconstruct all or part of the original files. Any use of elements of the Steeple site constitutes a violation of copyright and an act of infringement. These unauthorized uses may also result in a violation of image rights, personal rights, or any other applicable rights and regulations. They may therefore incur the civil and/or criminal liability of their author. Steeple SAS reserves the right to take legal action and pursue all legal remedies against persons who have not respected the prohibitions contained in this article. ### 3.2 Database producer rights Steeple SAS is the producer of the database constituted by all the pages and activities on the steeple.com website. Within the meaning of Article L 341-1 et seq. of the Intellectual Property Code. Any extraction or use of the content of the database may incur the civil and/or criminal liability of its author. Steeple SAS reserves the right to take all legal action against persons who have not respected this prohibition. ### 3.3 Trademark rights The name Steeple is a registered trademark, property of Steeple SAS. Any use may incur the civil and/or criminal liability of its author. Steeple SAS reserves the right to take all legal action against persons who would infringe its rights. ## 4. Hyperlink ### 4.1 Links from Steeple Steeple may contain hyperlinks to third-party websites. Steeple SAS has no control over these websites and disclaims all responsibility for access to, content of, or use of these sites, as well as for the consequences and possible damages resulting from viewing the information present on these sites. The decision to click and activate these links is the sole and entire responsibility of the internet user. ### 4.2 Links to Steeple No hyperlink may be created to Steeple without the prior agreement of Steeple SAS. If an internet user or a legal entity wishes to create a hyperlink from its website to Steeple, it must first make a request using the contact details of Steeple SAS mentioned in point 2. Its request will be reviewed and the admissibility or otherwise of it will be communicated to the interested party. ## 5. Cookie usage policy Cookies are small text files present in the code of the solution that are used to store information on web browsers. Cookies are used to store and receive information on Devices such as computers or phones. We use cookies to make using the Steeple tool easier for you. ### 5.1 Use of the cookie system to facilitate logins In order to remember your login details and allow you to log in more easily, we use cookies. Without cookies, you would have to enter your login details every time you open Steeple and every time you open a new Steeple page. ### 5.2 Use of the cookie system to improve the user experience In order to better understand how you use the tool, we analyze which elements you find most useful and interesting and identify features that could be improved. ## 6. Modification of the general terms and conditions of use Steeple SAS reserves the right to freely modify the General Terms and Conditions of Use of Steeple at any time. Each update to the T\&Cs will be mentioned in your information feed and will appear in the summary sent by email to each registered member. ## 7. Jurisdiction – Applicable law Any dispute that may arise regarding the validity, interpretation, acceptance, and performance of these general terms and conditions of use, regardless of the place of subscription or payment, shall be subject to an attempt at amicable settlement that the parties undertake to seek. These general terms and conditions of use are governed by French law, which determines, on a case-by-case basis, the applicable law.