> For the complete documentation index, see [llms.txt](https://help.steeple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.steeple.com/en/cgu.md).

# Terms of use

Discover in this article Steeple's terms and conditions of use.

1. Personal data protection policy.
2. Steeple acceptable use policy.
3. Intellectual property.
4. Hyperlink.
5. Cookie usage policy.
6. Changes to the terms and conditions of use.
7. Jurisdiction clause – Applicable law.

## 1. Personal data protection policy

Steeple is a communication solution intended for organizations (companies, associations, schools, etc.). Steeple's business model is a subscription taken out by the organization in question. As a result, no data is used for commercial purposes, which ensures you complete protection of your information.

In this context, users may communicate personal data concerning them using the various collection tools, tools and services made available to them on the site:

* Registration form
* Profile update form

It is also possible to import other users' data as part of inviting them to join the platform. Prior consent from the people concerned must first be obtained. When they respond favorably to the invitation, they are asked to confirm the pre-filled data.

The data collected may be processed, whether automated or not, in accordance with the General Data Protection Regulation ("GDPR") of April 27, 2016. In this context, Steeple acts as the data controller.

**Purpose of processing**

In order to ensure optimal use of the platform, we ask that anonymity, which can lead to abuse, be avoided; that is why we ask for the user's identity.

**How to exercise your rights**

You have rights over the personal data concerning you that we collect and process in connection with your use of the site, its services, and your requests. These rights are as follows:

* a right of access, rectification and deletion of data (inaccurate, incomplete, ambiguous, or outdated),
* a right to object at any time to the processing of your data in the context of commercial prospecting,
* the right to restrict the processing of your data under the conditions provided for by the regulations,
* the right to data portability,
* the right to withdraw your consent at any time,
* the right to lodge a complaint with a supervisory authority.

You can exercise these rights by writing by email to: <rgpd@steeple.fr>

### 1.1 What personal data do we need and why?

**Mandatory information relating to the user account:**

For security reasons, but also for community life on the solution, each user is linked to a natural person. It is therefore necessary to be able to identify the user through their:

* Last name / First name: this information is visible to all registered members of the community.
* Email: this information is only accessible to the user and the administrators of the Steeple community.

All login passwords as well as the 4-digit codes used to interact with the notice board are fully encrypted and invisible.

**Optional information relating to the user account:**

In order to continue our mission of creating connections between community members, certain optional information may be requested.

* Profile photo: allows the person interacting on the Steeple solution to be recognized.
* Bio: also makes it possible to get to know other members better and to be indexed in the internal search engine.

**Optional information relating to the user account and modules:**

In order to constantly improve the Steeple experience, we continuously develop modules offered to administrators. Administrators choose whether or not to activate these modules. For the proper functioning of certain modules, additional information is requested from the user.

* Birthday: This data makes it possible to wish the member in question a happy birthday on the day. No age is mentioned; only the day matters to us.
* Date of arrival in the company: allows us to wish happy work anniversary. Here, the day and year are important.
* Department within the organization: In order to view all the members of a community, we created the org chart module. It groups members according to the department or group to which the registered member belongs.

### 1.2 How can you change this information?

All this information can be modified directly from your profile page. All you have to do is go to the menu, then profile, then edit profile, and you will be able to modify this information.

Please note that if you replace information with an empty field, Steeple considers this to be the deletion of information.

### 1.3 Where is the data hosted?

Steeple works with the Heroku provider to host and protect this data. Heroku hosts and protects this data in the European Community, and more specifically in Ireland.

The servers comply with the following accreditations:

* ISO 27001
* SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
* PCI Level 1
* FISMA Moderate
* Sarbanes-Oxley (SOX)

### 1.4 How is your data protected?

**Protection on the platform:**

Access to a community is strictly reserved for members who are part of it. Administrators have several ways to limit access to their community.

A password of at least 8 characters is required when registering.

Penetration tests and vulnerability assessments are carried out regularly by independent agencies.

**Server protection:**

A firewall system is used to restrict access to systems from external networks. By default, all access is closed; only the necessary ports and protocols are open.

DDoS mitigation techniques are in place, including "SYN cookies" and "rate limiting" techniques.

**Physical protection:**

No one can access the servers without a secure pass. A fire alarm and fire suppression system is in place. Generators help protect against power outages.

All security information is available here: <https://www.heroku.com/policy/security>

### 1.5 How do you delete your data?

To delete your information, several options are possible:

* Go to the profile page and edit the information by replacing it with blank content.
* You can also delete your account in the settings section.

When the account is deleted, all your information and contributions are deleted. This information is retained for 30 days in case of accidental deletion on your part.

What happens when you leave a Steeple customer organization?

When an administrator removes your organization's access or when you leave a community, your account is not deleted.

### 1.6 How will you be informed of changes to our data protection policy?

Each update will be communicated to you through a message appearing directly in your news feed.

### 1.7 How to contact us?

To contact us, you can write to <contact@steeple.com> or use the support chat on the website at the bottom right of your screen or in Steeple messaging.

## 2. Steeple acceptable use policy

To allow proper use of the Steeple tool, certain rules are necessary.

### 2.1 What you must not do when using Steeple

* Use a false identity, a pseudonym, or impersonate another person.
* Distribute illegal, discriminatory, harmful, fraudulent, misleading, or defamatory content, or content that encourages or promotes violence, violations of the law, self-harm, eating disorders, or substance abuse.
* Distribute content that is offensive to another member of the community.
* Share your login credentials with other people.
* Spam the community with promotional content.

### 2.2 How to report abuse

You can report any breach of the acceptable use policy directly to the community administrators or directly to the Steeple team, via the support chat or by email at <contact@steeple.com>.

### 2.3 Right to image policy

By registering on Steeple, you agree that your image may be shared within the closed community. If you disagree, please state this explicitly to the administrators.

### 2.4 Steeple SAS disclaims all liability

In the event of interruption of the Steeple service for technical maintenance operations or for updating published information.

In the event of temporary inability to access the Steeple service and the various related communities due to technical problems, regardless of their origin or source.

In the event of incorrect information exchanged on the Steeple service between different members.

In the event of damage to or failure to return equipment loaned through the Steeple service and its various related communities.

In the event of direct or indirect damage caused to the user, of whatever nature, resulting from the content, access to, or use of the Steeple service (and/or websites linked to it).

In the event of abnormal use or unlawful exploitation of the Steeple service. The user of the Steeple service is then solely responsible for the damage caused to third parties and for the consequences of claims or actions that may result. The user also waives any right of recourse against Steeple SAS in the event of proceedings brought by a third party against them due to the use and/or unlawful exploitation of the site, including partner offers.

In the event that the member loses their Steeple service login and/or password or in the event of identity theft.

## 3. Intellectual property

### 3.1 Copyright and related rights

All elements comprising the Steeple.com website (texts, graphics, software, photographs, images, videos, sounds, plans, names, logos, trademarks, creations and various protectable works, databases, etc.) as well as the site itself are subject to copyright and related rights (notably Articles L122-4 and L122-5 of the Intellectual Property Code) governed by French and international law. All these elements are the exclusive property of Steeple SAS. By accepting the Terms and Conditions of Use, the user of the Steeple.com site undertakes the following commitments, which prohibit them from:

* Using or querying the Steeple.com site on behalf of or for the benefit of others,
* Using the information, database, services, and user profiles present on the Steeple.com site for commercial purposes.
* Copying in large quantities, for commercial or non-commercial purposes, the information, database, objects, skills, and user profiles present on the Steeple.com site for commercial or non-commercial purposes.
* Copying all or part of the content of the Steeple.com site into a third-party site for commercial or non-commercial purposes.
* Using a robot, notably a spider, a search or site retrieval application, or any other means allowing the retrieval or indexing of all or part of the content of the Steeple.com site.
* Copying the information onto any type of medium that would make it possible to reconstruct all or part of the original files.

Any use of elements from the Steeple site constitutes a violation of copyright and is an act of counterfeiting. Such unauthorized uses may also result in a violation of image rights, personal rights, or any other applicable rights and regulations. It may therefore incur the civil and/or criminal liability of its author. Steeple SAS reserves the right to take legal action and pursue any available legal remedies against persons who have not respected the prohibitions contained in this article.

### 3.2 Database producer rights

Steeple SAS is the producer of the database made up of all the pages and activities on the steeple.com site. Within the meaning of Articles L 341-1 et seq. of the Intellectual Property Code. Any extraction or use of the content of the database may incur the civil and/or criminal liability of its author. Steeple SAS reserves the right to take any legal action against persons who have not respected this prohibition.

### 3.3 Trademark rights

The name Steeple is a registered trademark owned by Steeple SAS. Any use may incur the civil and/or criminal liability of its author. Steeple SAS reserves the right to take any legal action against persons who infringe its rights.

## 4. Hyperlink

### 4.1 Links from Steeple

Steeple may contain hyperlinks to sites belonging to third parties. Steeple SAS has no control over these sites and disclaims all responsibility for access to, content of, or use of these sites, as well as for the consequences and possible damage resulting from viewing the information on these sites. The decision to click and activate these links is the sole and entire responsibility of the internet user.

### 4.2 Links to Steeple

No hyperlink may be created to Steeple without the prior agreement of Steeple SAS. If an internet user or a legal entity wishes to create a hyperlink from its site to Steeple, it must first make the request via the contact details of Steeple SAS mentioned in point 2. Its request will be reviewed and whether or not it is admissible will be communicated to the interested party.

## 5. Cookie usage policy

Cookies are small pieces of text present in the code of the solution that are used to store information on web browsers. Cookies are used to store and receive information on devices such as computers or phones.

We use cookies to make it easier for you to use the Steeple tool.

### 5.1 Use of the cookie system to make logins easier

To remember your login details and allow you to log in more easily, we use cookies. Without cookies, you would have to enter your login details every time you open Steeple and every time you open a new Steeple page.

### 5.2 Use of the cookie system to improve the user experience

In order to better understand how you use the tool, we analyze which elements you find most useful and interesting and identify the features that could be improved.

## 6. Changes to the terms and conditions of use

Steeple SAS reserves the right to freely modify the Steeple Terms and Conditions of Use at any time. Each update to the Terms of Use will be mentioned in your news feed and will appear in the summary sent by email to each registered member.

## 7. Jurisdiction clause – Applicable law

Any dispute that may arise regarding the validity, interpretation, acceptance and performance of these Terms and Conditions of Use, regardless of the place of subscription or payment, shall be subject to an attempt at amicable settlement which the parties undertake to seek. These terms and conditions of use are governed by French law, which determines, on a case-by-case basis, the applicable law.
