> For the complete documentation index, see [llms.txt](https://help.steeple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.steeple.com/en/cgu.md).

# Terms of Use

Discover in this article the general terms of use of Steeple.

1. Personal data protection policy.
2. Steeple's acceptable use policy.
3. Intellectual property.
4. Hyperlink.
5. Cookie usage policy.
6. Modification of the general terms of use.
7. Jurisdiction clause – Applicable law.

## 1. Personal data protection policy

Steeple is a communication solution intended for organizations (companies, associations, schools, etc.). Steeple's business model is a subscription taken out by the organization in question. Thus, no data is used for commercial purposes, which guarantees you full protection of your information.

In this context, users may communicate personal data concerning them by using the various collection media, tools and services made available to them on the site:

* Registration form
* Profile editing form

It is also possible to import other users' data as part of the invitation to join the platform. Prior consent from the people in question must first be obtained. When they respond favorably to the invitation, they are invited to confirm the pre-filled data.

The collected data may be processed, automated or not, in accordance with the General Data Protection Regulation (GDPR) of 27 April 2016. In this context, Steeple acts as the data controller.

**Purpose of processing**

In order to ensure optimal use of the platform, we ask that anonymity be avoided, as it can lead to abuse; that is why we ask for the user's identity.

**How to exercise your rights**

You have rights over the personal data concerning you that we collect and process in connection with your use of the site, its services, and your requests. These rights are as follows:

* the right of access, rectification and erasure of data (inaccurate, incomplete, ambiguous, or outdated),
* the right to object at any time to the processing of your data in the context of commercial prospecting,
* the right to restrict the processing of your data under the conditions provided for by the regulations,
* the right to data portability,
* the right to withdraw your consent at any time,
* the right to lodge a complaint with a supervisory authority.

You can exercise these rights by writing to: <rgpd@steeple.fr>

### 1.1 What personal data do we need and why?

**Mandatory information relating to the user account:**

For security reasons, but also for community life on the solution, each user is linked to a natural person. Thus, it is necessary to be able to identify the user through their:

* Last name / First name: this information is visible to all registered members of the community.
* Email: this information is only accessible to the user and the Steeple community administrators.

All login passwords as well as the 4-digit codes allowing interaction on the notice board are fully encrypted and invisible.

**Optional information relating to the user account:**

In order to continue our mission of creating connections between community members, certain optional information may be requested.

* Profile picture: allows the person interacting on the Steeple solution to be recognized.
* Biography: also makes it possible to get to know other members better and to be indexed by the internal search engine.

**Optional information relating to the user account and modules:**

To continually improve the Steeple experience, we are continuously developing modules offered to administrators. Administrators choose whether or not to activate these modules. For certain modules to function properly, additional information is requested from the user.

* Birthday: This data makes it possible to wish the member in question a happy birthday on the day. No notion of age is mentioned; only the day matters to us.
* The date of arrival in the company: allows us to wish happy anniversary for joining the company. Here the notion of day and year is important.
* The department within the organization: In order to view all the members of a community, we created the organization chart module. This groups members according to the department or group to which the registered member belongs.

### 1.2 How can this information be modified?

All this information can be modified directly from your profile page. Simply go to the menu, then profile, then edit profile, and you can modify this information.

Please note that if you replace information with an empty field, Steeple considers this to be deletion of the information.

### 1.3 Where is the data hosted?

Steeple works with the provider Heroku to host and protect this data. Heroku hosts and protects this data in the European Community and more specifically in Ireland.

The servers comply with the following accreditations:

* ISO 27001
* SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
* PCI Level 1
* FISMA Moderate
* Sarbanes-Oxley (SOX)

### 1.4 How is your data protected?

**Platform protection:**

Access to a community is strictly reserved for the members who belong to it. Administrators have several options to limit access to their community.

A password of at least 8 characters is required when registering.

Penetration tests and vulnerability assessments are carried out regularly by independent agencies.

**Server protection:**

A firewall system restricts access from external networks to the systems. By default, all access is closed; only the necessary ports and protocols are open.

DDoS mitigation techniques are in place, including "SYN cookies" and "rate limiting".

**Physical protection:**

No one can access the servers without a secure pass. A fire alarm and fire suppression system is in place. Generators help protect against power outages.

All security elements are accessible here: <https://www.heroku.com/policy/security>

### 1.5 How do you delete your data?

To delete your information, several options are possible:

* Go to the profile page and change the information by replacing it with blank content.
* You can also delete your account in the settings section.

When the account is deleted, all of your information and contributions are deleted. This information is kept for 30 days in case of accidental deletion on your part.

What happens when you leave a Steeple client organization?

When an administrator removes your organization's access or when you leave a community, your account is not deleted.

### 1.6 How will you be informed of changes to our data protection policy?

Each update will be communicated to you through a message appearing directly in your news feed.

### 1.7 How can you contact us?

To contact us, you can do so at <contact@steeple.com> or through the support chat available on the website at the bottom right of your screen, or in Steeple messaging.

## 2. Steeple acceptable use policy

In order to allow proper use of the Steeple tool, certain rules are necessary.

### 2.1 What you must not do when using Steeple

* Use a false identity, a nickname, or impersonate another person.
* Distribute illegal, discriminatory, harmful, fraudulent, misleading, or defamatory content, or content that promotes or encourages violence, violation of the law, self-harm, eating disorders, or substance abuse.
* Distribute content offensive to another member of the community.
* Share your login credentials with other people.
* Spam the community with promotional content.

### 2.2 How to report abuse

You can report any breach of the tool's acceptable use policy directly to the community administrators or directly to the Steeple team, via the support chat or by email at <contact@steeple.com>.

### 2.3 Right to image policy

By registering on Steeple, you agree that your image may be displayed within the closed community. In case of disagreement, explicitly inform the administrators.

### 2.4 Steeple SAS declines all responsibility

In the event of interruption of the Steeple service for technical maintenance operations or updates to published information.

In the event of temporary inability to access the Steeple service and the various related communities in the event of technical problems, مهما the origin or source.

In the event of incorrect information exchanged on the Steeple service between different members.

In the event of damage to or failure to return equipment loaned on the Steeple service and its various related communities.

In the event of direct or indirect damage caused to the user, of any nature whatsoever, resulting from the content, access to, or use of the Steeple service (and/or related sites).

In the event of abnormal use or unlawful exploitation of the Steeple service. The user of the Steeple service is then solely responsible for the damage caused to third parties and for the consequences of claims or actions that may arise from it. The user also waives any recourse against Steeple SAS in the event of legal action brought by a third party against them due to the use and/or unlawful exploitation of the site, including partner offers.

In the event that a member of the Steeple service loses their username and/or password or in the event of identity theft.

## 3. Intellectual property

### 3.1 Copyright and related rights

The entirety of the elements making up the Steeple.com website (texts, graphics, software, photographs, images, videos, sounds, plans, names, logos, trademarks, creations and various protectable works, databases, etc.) as well as the website itself are subject to copyright and related rights (notably Articles L122-4 and L122-5 of the Intellectual Property Code) governed by French and international law. All these elements are the exclusive property of Steeple SAS. Thus, by accepting the General Terms of Use, the user of the Steeple.com website undertakes the following obligations, which prohibit them from:

* Using or querying the Steeple.com website on behalf of or for the benefit of another person,
* Using the information, database, services, and user profiles present on the Steeple.com website for commercial purposes.
* Reproducing in large numbers, for commercial or non-commercial purposes, the information, database, objects, skills, and user profiles present on the Steeple.com website for commercial or non-commercial purposes.
* Copying all or part of the content of the Steeple.com website to a third-party site for commercial or non-commercial purposes.
* Using a robot, including a spider, a search or retrieval application for websites, or any other means allowing the retrieval or indexing of all or part of the content of the Steeple.com website.
* Copying the information onto any type of media that makes it possible to reconstruct all or part of the original files.

Any use of elements of the Steeple website constitutes a violation of copyright and is an act of infringement. These unauthorized uses may also result in a violation of image rights, personal rights, or any other applicable rights and regulations. They may therefore incur the civil and/or criminal liability of their author. Steeple SAS reserves the right to take legal action and use all legal remedies against persons who have not respected the prohibitions contained in this article.

### 3.2 Database producer rights

Steeple SAS is the producer of the database consisting of all pages and activities on the steeple.com website. Within the meaning of Article L 341-1 et seq. of the Intellectual Property Code, any extraction or use of the database content may incur the civil and/or criminal liability of its author. Steeple SAS reserves the right to take all legal action against persons who have not respected this prohibition.

### 3.3 Trademark rights

The name Steeple is a registered trademark owned by Steeple SAS. Any use may incur the civil and/or criminal liability of its author. Steeple SAS reserves the right to take all legal action against persons who infringe its rights.

## 4. Hyperlink

### 4.1 Links from Steeple

Steeple may contain hyperlinks to third-party websites. Steeple SAS has no control over these sites and declines all responsibility regarding access to, content of, or use of these sites, as well as the consequences and possible damage resulting from viewing the information present on these sites. The decision to click and activate these links is the full and entire responsibility of the internet user.

### 4.2 Links to Steeple

No hyperlink may be created to Steeple without the prior consent of Steeple SAS. If an internet user or legal entity wishes to create a hyperlink from its site to Steeple, it must first make a request using the contact details of Steeple SAS mentioned in point 2. Its request will be reviewed and the admissibility or otherwise will be communicated to the interested party.

## 5. Cookie usage policy

Cookies are small pieces of text in the solution's code that are used to store information on web browsers. Cookies are used to store and receive information on devices such as computers or phones.

We use cookies to make it easier for you to use the Steeple tool.

### 5.1 Use of the cookie system to facilitate logins

In order to remember your login details and allow you to log in more easily, we use cookies. Without cookies, you would have to enter your login details each time you open Steeple and each time you open a new Steeple page.

### 5.2 Use of the cookie system to improve the user experience

In order to better understand how you use the tool, we analyze which elements you find most useful and interesting and identify features that could be improved.

## 6. Modification of the general terms of use

Steeple SAS reserves the right to freely modify the Steeple General Terms of Use at any time. Each update to the Terms of Use will be mentioned in your news feed and will appear in the summary sent by email to each registered member.

## 7. Jurisdiction clause – Applicable law

Any dispute that may arise concerning the validity, interpretation, acceptance, and performance of these General Terms of Use, regardless of the place of subscription or settlement, will be subject to an attempt at an amicable settlement that the parties undertake to seek. These general terms of use are subject to French law, which determines, on a case-by-case basis, the applicable law.


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