Get support

Support as a promise

At Steeple, support is not an add-on, it’s a promise. The goal: to ensure that every company gets the maximum value from the solution.

Whether you are in a deployment phase, in the midst of transforming internal practices, or simply looking for occasional support, the Steeple team is here for you.

Technical support that listens to you

The support team specializes in responding to all technical issues, quickly and with care. It especially helps with:

• installation and troubleshooting of screens

• bulk file imports (employees, publications, etc.)

• configuration of access or technical modules (SSO, SCIM, API)

• occasional issues encountered in the Steeple apps

Support is included in all plans, at no additional cost.

A sales representative to guide you toward the right plan

The sales team offers simple pricing with no surprises.

Macchiato plan (new since 2025)

€3 excl. tax / month / employee – Minimum €150 / month

A complete solution including all apps:

• News, Chat, Docs, Jobs, Events, Feeds

• Automatic translation

• API, SSO, SCIM

Consulting to accelerate adoption

Launch support or re-onboarding

€890 excl. tax

An intensive 5-hour format to kick-start momentum again:

• Usage audit

• Scoping meeting

• Training workshops

• Concrete action plan

One solution, one team, one mission

With Steeple, you bring on board a partner ready to support you over the long term, whatever your challenges.