Getting support
Support as a promise
At Steeple, support is not an extra; it is a promise. The goal: to make sure every company gets the maximum value from the solution.
Whether you're in the rollout phase, in the middle of transforming internal practices, or simply looking for one-off support, the Steeple team is here.
Technical support that listens to you
The support team specializes in handling all technical issues, quickly and with care. In particular, it can help with:
installation and troubleshooting of screens
bulk file imports (employees, publications, etc.)
configuration of access or technical modules (SSO, SCIM, API)
occasional issues encountered on the Steeple apps
Support is included in all plans, at no additional cost.
A sales representative to guide you to the right offer
The sales team offers simple, no-surprises pricing.
Macchiato offer (new since 2025)
€3 excl. tax / month / employee – Minimum €150 / month
A complete solution including all apps:
News, Chat, Docs, Jobs, Events, Feeds
Automatic translation
API, SSO, SCIM
Consulting to boost adoption
Launch support or re-onboarding support
An intensive 5-hour format to restart momentum:
Usage audit
Scoping meeting
Training workshops
Concrete action plan
One solution, one team, one mission
With Steeple, you get a partner ready to support you over the long term, whatever your challenges.
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