Getting support

Support as a promise

At Steeple, support is not an extra; it is a promise. The goal: to make sure every company gets the maximum value from the solution.

Whether you're in the rollout phase, in the middle of transforming internal practices, or simply looking for one-off support, the Steeple team is here.

Technical support that listens to you

The support team specializes in handling all technical issues, quickly and with care. In particular, it can help with:

• installation and troubleshooting of screens

• bulk file imports (employees, publications, etc.)

• configuration of access or technical modules (SSO, SCIM, API)

• occasional issues encountered on the Steeple apps

Support is included in all plans, at no additional cost.

A sales representative to guide you to the right offer

The sales team offers simple, no-surprises pricing.

Macchiato offer (new since 2025)

€3 excl. tax / month / employee – Minimum €150 / month

A complete solution including all apps:

• News, Chat, Docs, Jobs, Events, Feeds

• Automatic translation

• API, SSO, SCIM

Consulting to boost adoption

Launch support or re-onboarding support

An intensive 5-hour format to restart momentum:

• Usage audit

• Scoping meeting

• Training workshops

• Concrete action plan

One solution, one team, one mission

With Steeple, you get a partner ready to support you over the long term, whatever your challenges.