> For the complete documentation index, see [llms.txt](https://help.steeple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.steeple.com/en/centre-d-accompagnement/mesurer-ameliorer.md).

# Measure to improve

### Measuring is starting to make progress

After the launch of the Steeple device, a new phase begins: continuous optimization. And to improve what is already in place, you first have to measure it precisely.

Five simple indicators make it possible to track adoption, engagement, and the vitality of communication.

### The employee journey in 5 key indicators

#### 1. Activated employee

*The one ready for use*

He has **completed his registration** and logged in for the first time to Steeple.

**What this measures**

* The success of the**initial onboarding**
* The **spark** to start using the platform

**To improve it**

* Clear launch campaigns, posters, QR codes
* Simple tutorials
* Help with first login via managers or ambassadors

#### 2. Active employee

*The one who takes action*

He has logged in **at least once in the last 30 days**.

**What this measures**

* The actual size of the audience
* The **level of actual usage** of the platform

**To improve it**

* **Make Steeple accessible everywhere**, all the time
* Activate **mobile notifications** to reach remote employees
* Offer content that is directly useful (menus, HR news, schedules)

> **The mobile app is a major lever** to turn a registered employee into an active employee. It is essential in industrial, logistics, or multi-site environments.

#### 3. Regular employee

*The one who comes back*

He has logged in **at least once a week over the last 4 weeks**.

**What this measures**

* The development of a **consultation reflex**
* The**embedding of Steeple** in employees' routines

**To improve it**

* Create posts **recurring and anticipated**
* Animate the moments of company life
* **Encourage downloading the mobile app** to make regular return easier

> **Employees who download the mobile app become 2 to 3 times more regular.** They can check it during breaks, on public transport, or at home. Mobile breaks down physical barriers.

#### 4. Regularly engaged

*The one who interacts*

He has **liked, voted, or commented** at least once a week over the last 4 weeks.

**What this measures**

* The **content relevance**
* The**emotional involvement** of teams

**To improve it**

* Offer interactive formats (polls, quizzes)
* Dare to tackle substantive or field-based topics
* Encourage reactions (“And you?”, “Your opinion matters!”)

#### 5. Regular contributor

*The one who publishes*

He has **published at least once a month over the last 3 months**.

**What this measures**

* The degree of **collaborative communication**
* The diversity of voices in the company

**To improve it**

* Identify and support **ambassadors**
* Help with writing via**integrated AI** or co-publication
* Create a culture of valued and recognized contribution

### A smooth journey, targeted actions

Activated employee → Active employee → Regular employee → Regularly engaged → Regular contributor

Each stage is a **signal** and a **lever**. And everything starts with a good **mobile access**, because the easier it is for an employee to access Steeple, the more they return to it, and the more they engage.

### Summary

| Indicator           | Definition                      | What it measures            | Key action                            |
| ------------------- | ------------------------------- | --------------------------- | ------------------------------------- |
| Activated employee  | Registered + 1st login          | Onboarding                  | Communication + QR code + relays      |
| Active employee     | 1 login in the last 30 days     | Actual usage                | Mobile app + visibility               |
| Regular employee    | 1 login/week over 4 weeks       | Sustained adoption          | Rituals + mobile app + anchoring      |
| Regularly engaged   | 1 interaction/week over 4 weeks | Interest & involvement      | Quality content + interactive formats |
| Regular contributor | 1 post/month over 3 months      | Collaborative communication | Activation + recognition              |
