> For the complete documentation index, see [llms.txt](https://help.steeple.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.steeple.com/en/centre-d-accompagnement/mesurer-ameliorer.md).

# Measure to improve

### Measuring is starting to progress

After the launch of the Steeple system, a new phase begins: continuous optimization. And to improve what is in place, you first need to measure it carefully.

Five simple indicators make it possible to track adoption, engagement, and the vitality of communication.

### The employee journey in 5 key indicators

#### 1. Activated employee

*The one who is ready to use it*

They have **completed their registration** and logged in to Steeple for the first time.

**What this measures**

* The success of**initial onboarding**
* The **the trigger** to start using the platform

**To improve it**

* Clear launch campaigns, signage, QR codes
* Simple tutorials
* Help with the first login from managers or ambassadors

#### 2. Active employee

*The one who takes action*

They have logged in **at least once in the last 30 days**.

**What this measures**

* The actual size of the audience
* The **the level of actual usage** of the platform

**To improve it**

* **Make Steeple accessible everywhere**, all the time
* Activate **mobile notifications** to reach remote employees
* Offer content that is directly useful (menus, HR news, schedules)

> **The mobile app is a major lever** to turn a registered employee into an active employee. It is essential in industrial, logistics, or multi-site environments.

#### 3. Regular employee

*The one who comes back*

They have logged in **at least once a week during the last 4 weeks**.

**What this measures**

* The development of a **checking habit**
* The**embedding of Steeple** into employees' routines

**To improve it**

* Create posts **that are recurring and anticipated**
* Animate key moments in company life
* **Encourage downloading the mobile app** to make regular return easier

> **Employees who download the mobile app become 2 to 3 times more regular.** They can check it during breaks, on public transport, or at home. Mobile breaks down physical barriers.

#### 4. Regularly engaged

*The one who interacts*

They have **liked, voted, or commented** at least once a week during the last 4 weeks.

**What this measures**

* The **content relevance**
* The**emotional involvement** of teams

**To improve it**

* Offer interactive formats (polls, quizzes)
* Dare to address substantive or field-based topics
* Encourage responses ("And you?", "Your opinion matters!")

#### 5. Regular contributor

*The one who posts*

They have **posted at least once a month over the last 3 months**.

**What this measures**

* The degree of **collaborative communication**
* The diversity of voices in the company

**To improve it**

* Identify and support **ambassadors**
* Help with writing via**built-in AI** or co-publishing
* Create a culture where contributions are valued and recognized

### A smooth journey, targeted actions

Activated employee → Active employee → Regular employee → Regularly engaged → Regular contributor

Each step is a **signal** and a **lever**. And it all starts with good **mobile access**, because the easier it is for an employee to access Steeple, the more they come back, and the more they engage.

### Summary

| Indicator           | Definition                      | What it measures            | Key action                            |
| ------------------- | ------------------------------- | --------------------------- | ------------------------------------- |
| Activated employee  | Registered + first login        | Onboarding                  | Communication + QR code + relay       |
| Active employee     | 1 login in the last 30 days     | Actual usage                | Mobile app + visibility               |
| Regular employee    | 1 login/week over 4 weeks       | Sustainable adoption        | Routines + mobile app + embedding     |
| Regularly engaged   | 1 interaction/week over 4 weeks | Interest & involvement      | Quality content + interactive formats |
| Regular contributor | 1 post/month over 3 months      | Collaborative communication | Activation + recognition              |


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