Welcome to your Support Center

A journey to go further with Steeple

The Support Center guides each organization, independently, through every stage of adopting Steeple. Whether usage is just beginning or already established, this journey makes it possible to:

• take stock of the actual use of Steeple in the company

• involve the right internal stakeholders

• centralize communications

• embed new practices over the long term

The center is designed to adapt to each person's pace, depending on the priorities at the time. It can be followed step by step or consulted on an ad hoc basis. And if needed, Steeple consultants can step in occasionally.

The journey in 8 key steps

1. Understand your level of adoption

Where to start? Take stock.

• Identify the signs of good usage... or warning signs

• Assess the level of maturity on Steeple

• Define the next action priorities

2. (Re)engage leadership

A strong project needs a strong sponsor.

• (Re)mobilize leadership around the project

• Align the company's strategic challenges with internal communication objectives

• Give meaning and weight to the approach

3. Ensure accessibility for all

Steeple is only useful if everyone can access it.

• Check that every employee can connect easily

• Activate the right access points: screens, mobile, PC, QR codes...

• Think about field, disconnected, or isolated employees

4. Centralize communication

One tool, one reference: Steeple.

4.1. Identify internal competing tools

• Sort through: emails, WhatsApp, paper, posters, intranet...

• Spot duplicates and distracting channels

4.2. Create a platform that reflects the company

• Customize the interface: logo, sections, useful modules

• Highlight the right content: news, schedule, directory...

4.3. Support managers and communication relays

• Organize workshops or internal training sessions

• Provide concrete ideas and simple tools for publishing

4.4. Permanently remove competing tools

• Put an end to duplicates: email, paper postings, WhatsApp, etc.

• Set up a clear and engaging transition plan

5. Ensure quality and consistency

What matters is not publishing a lot... but publishing well.

• Set up a simple and realistic editorial calendar

• Vary the formats, authors, and topics

• Refine the tone: clear, human, authentic

6. Measure and improve

Managing means making progress.

• Track the indicators

• Ask employees for feedback

• Adjust content and priorities over time

7. Exchange with peers

Other companies face the same challenges.

• Get inspired by other Steeple customers

• Take part in workshops, meetups, or webinars

• Share successes and questions

8. Get support (if needed)

No one is alone.

• Call on a Steeple consultant for a helping hand

• Request an audit, a workshop, or personalized support

• Access the support services catalog